Students Not Paid Weekly Income + can you reverse arranged overdraft, my student no longer wishes to have it?

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Hi Kelly, I'll have a look at your account now and reach out via email to get more information from you about the problem if needed. Cheers, Madeleine

Double payments are happening

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Hi Jen Good question! This happens when you set up both an automatic payment for expenses and enable the expenses module. To stop the automatic payments, go to the 'payments and transfers' tab, clic

Editing

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Hi Harriet. If you click on Manage Students, then click on the student's name who you would like to edit. This will take you to their account details. On the right hand side you'll see a button that s

Student expenses aren't working?

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Hi Raelene, When you set up expenses, the students are given 7 days to set up these payments. So if you set your expenses to 'Active' on Wednesday this week, to be debited on Thursdays each week, the

Why won't my expenses come out of student accounts?

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Hi Megan When you set up expenses, the students are given 7 days to set up these payments. I see that you set your expenses up last Friday to go out on a 'Monday' each week. As 7 days had not passed

Why did my wage payments not work?

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Hi Deb, Great question! The students will be paid their weekly salary only after one complete week of work. I can see that your students have only been employed for 4 days as of now, so they won't re

Property Guru Fail

Property Guru Fail

Here we are day one of our second L3 Covid-19 lock-down (for Auckland at least). It's 9:30am and my students are already emailing me about their bank accounts. Almost daily I have a few students with

Are there end of year print outs of student achievements?

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Hi Fraser, Unfortunately, we don't have this feature at the moment. But it's a great idea so I've added it to our suggestions list for us to discuss as a team. There are some awards on our resource

[Bug?] Tax calculation is wrong when property just purchased

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Just to update. I think it was a display error rather than a real error. The tax amount just went back to normal after a while. Thanks!

How do I stop Automatic Wage payments?

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Hi Gemma. Thank you. I just could not see the solutions. That was easy. I have had my banqer assistant help me. Sorted for now. I will keep the income module off for now. Much appreciated.

I was wondering where I find the print outs for the banqer notes?

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Hi Nicole, Thanks for reaching out. The print-out Banqer Dollars can be found in the Lesson Plan drop-down from 'Resources' on the Teacher Dashboard (top right). If you filter the resources by 'In

Do Teachers have unlimited money?

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Yes teachers do have unlimited money